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In the current economic climate, waste is our biggest enemy, waste can take many forms:

  • Time 
  • Money
  • Quality
  • Service  
Statistics show that a high percentage of operational waste occurs at night, due to the high amount of trust we place in our middle and lower managers to do the job right and with minimum waste.

In a recent assignment, our interim manager identified that the following issues were occurring on a nightly  basis:   

  • Agency drivers reporting for work, found an empty office and had to wait excessively for a Manager/Supervisor to attend to them.
  • Drivers and warehousemen were double booked in error, and instead of dealing with the root cause, the Supervisors, in the case of drivers, split runs to accommodate them.
  • Little or no legal compliances were adhered to.
These are just of the few of the issues that were identified, and subsequently rectified. Most if not all were being covered, so that the Senior Manager was unaware, except for the escalation in both costs, and customer complaints.

We can enter your business, at driver/warehouse operator level and deliver a detailed and accurate health check on your operation, please contact us for details.